# Get the App

## **First things first...**

**You** **can access an app in 3 different ways**: 

1. **Web app** (e.g. for desktop or when using the browser on your phone);
2. **Android app** (install from GooglePlay);
3. **Apple app** (download from App Store).

{% hint style="info" %}
The main **difference between a** [**public**](https://help.falkor.io/what-is-a-falkor-app#types-of-apps) **and** [**private**](https://help.falkor.io/what-is-a-falkor-app#types-of-apps) **app** is that a public app sign**-**up does not require an **activation code**. For Apple users, a private app is only accessible via a privately distributed download link.

**Users invited to a** [**public**](https://help.falkor.io/what-is-a-falkor-app#types-of-apps) **app** will need to sign up using the email address that was invited.
{% endhint %}

## **App Account Activation (2.4+)**

[Public apps](https://help.falkor.io/what-is-a-falkor-app#types-of-apps) can be accessed by signing up to the app, or by receiving an email invite. 

{% embed url="<https://cdn.falkor.io/uploads/2020/11/cloud-file-7098/31e7a8a37c8a0d56a00d92ef79e12601.mp4>" %}
Public app (2.4+) account activation process on desktop/browser
{% endembed %}

**Step 1:** You get an **email invite** to a platform app **OR** you get the app from an app store and then **sign up** to create an account.

**Step 2:** On a [**desktop/browser**](#install-a-falkor-web-app)**,** the app will open. On a [**phone or tablet**](#access-a-falkor-app-on-your-desktop-browser), you will be prompted to [**install/download**](https://help.falkor.io/common-problems/installing-and-accessing) for Apple or Android.

**Step 3:** Install the app.

**Step 5:** Choose a **password** & complete your **profile**. \
\&#xNAN;*If you were **invited**, sign up using the email address that the invite was sent to, else simply enter your preferred profile details.*

{% hint style="info" %}
**Private apps are by invite-only**; the account setup process is the same, but users will need to use a unique activation code that was emailed when they were invited to the app.
{% endhint %}

{% hint style="info" %}
**Android users** can find the public app on **Google Play**, and **Apple users** can find the app on the **App Store**. To access, simply sign up.
{% endhint %}

## Access an app on your desktop / browser

**Where to get the app:** This could be from your invite email, from a link provided, or from an app store. Contact your account admin if you're not sure where to get the app.\
**Activation code:** If you got an invite email, use the activation code.\
**Complete your profile:** Create a password & complete your profile. \
**Login:** Use your credentials to login & get going.

{% hint style="info" %}
You can **save a** platform **app to your desktop**. [Here's how](#install-a-falkor-web-app).
{% endhint %}

## Install a web app

**A web app opens in your** [**browser**](https://help.falkor.io/common-problems/device-requirements)**.** If you are on a desktop device, you will automatically be directed to the web app. The first time you open the app in your browser, you may be **prompted to save the app** to your computer. This creates an **app shortcut** on your desktop or device.

{% embed url="<https://cdn.falkor.io/uploads/2020/04/cloud-file-3387/1f94d62802b614285e38c44648591d6e.mp4>" %}
Install web app after receiving an invite email
{% endembed %}

\
You can also choose the web app option from your **welcome email**.&#x20;

{% embed url="<https://cdn.falkor.io/uploads/2020/04/cloud-file-3387/445cfd5bcefcfc4d5463b0990d6892a1.mp4>" %}
After you sign up, you receive a welcome email with app download options
{% endembed %}

You can also access the web app directly via a link if it is shared with you. A link will usually look something like this, e.g. **appname.platformname.io** or **appname.firebaseapp.com**

It is also possible to **manually install** the app on your desktop via the **browser settings**.&#x20;