Get the App
Platform app download & sign up
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Platform app download & sign up
Last updated
Was this helpful?
You can access an app in 3 different ways:
Web app (e.g. for desktop or when using the browser on your phone);
Android app (install from GooglePlay);
Apple app (download from App Store).
Public apps can be accessed by signing up to the app, or by receiving an email invite.
Step 1: You get an email invite to a platform app OR you get the app from an app store and then sign up to create an account.
Step 2: On a desktop/browser, the app will open. On a phone or tablet, you will be prompted to install/download for Apple or Android.
Step 3: Install the app.
Step 5: Choose a password & complete your profile. If you were invited, sign up using the email address that the invite was sent to, else simply enter your preferred profile details.
Where to get the app: This could be from your invite email, from a link provided, or from an app store. Contact your account admin if you're not sure where to get the app. Activation code: If you got an invite email, use the activation code. Complete your profile: Create a password & complete your profile. Login: Use your credentials to login & get going.
A web app opens in your browser. If you are on a desktop device, you will automatically be directed to the web app. The first time you open the app in your browser, you may be prompted to save the app to your computer. This creates an app shortcut on your desktop or device.
You can also choose the web app option from your welcome email.
You can also access the web app directly via a link if it is shared with you. A link will usually look something like this, e.g. appname.platformname.io or appname.firebaseapp.com
It is also possible to manually install the app on your desktop via the browser settings.